I don't think I've ever seen anybody ask for a refund.... OTOH, I'm sure something can be arranged if you're really serious.
Brian's correct - the "brass" have been busy with a couple of things in Columbus. It looks like we only got a small portion of what was asked for, but at least it's something
Meantime, this time of year seems to be kind of quiet - everybody's busy buying gifts or at least digging the car out of snowbanks. There are "brass" who are on the board nearly never. They just do it all behind the scenes. Here, if you ask a question, though, somebody's likely to respond eventually. Remember that practically nobody is paid to be here (or working in the background), and time for being here is more or less entirely voluntary. So, sometimes an answer takes a while.