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Post subject: Cheers to Bravo Company, Jeers to RGuns
Post Posted: Thu Jul 11, 2013 9:13 am
I wanted to share my experiences with these companies for the benefit of others.

So I bought 2 lowers last fall, pre panic and I saved my pennies up to purchase the rest of the parts. In February I ordered an A3 rifle kit from RGuns, then waited...and waited...and waited...

Finally in June, I get a UPS shipping notification from "sportsweraus" or something like that. 2 days later my CC is charged. WooHOO!, then nothing. The tracking didn't move on the shipping. 2 weeks later, I'm getting concerned. I emailed RGuns, in a respectful email and told them that they had 3 business days to respond or I would dispute the CC charge. I never got a reply, however, within 3 hours of me sending it, the UPS label was cancelled, 2 business days later my card was refunded. Ugh, back to square one.

Sunday morning, I decided to see if anybody else had what I wanted in stock. Bravo Co. had exactly what I wanted. 3 days later, I've got a bad a** 20" upper, charging handle and BCG in my hands. They also threw in a ton of stickers, 2 training DVD's, a bottle of oil, 4 posters and a sweet ball cap.

Now to be fair, the RGuns kit (whole rifle unassembled-sans lower) was $200 cheaper than the Upper, charging handle and BCG alone, but I think 5 months is a pretty extreme amount of time to fill an order that your website says will take 6 weeks to ship out. I still have not heard one peep from RGuns. I don't know if my order is cancelled or if they just stuck it on back order or what. I didn't ask them to cancel it because they have a 20% restocking fee. I got a new CC in the mail the other day to replace the one I used to make that purchase so maybe that order will just die in cyberspace?

So, unless you have the patience of a Saint and your credit card has a while before it expires, I would avoid RGuns and I will definitely be ordering any future needed parts from Bravo Company.

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Post subject: Re: Cheers to Bravo Company, Jeers to RGuns
Post Posted: Thu Jul 11, 2013 10:41 am
Sorry to hear of your troubles.

But yep, BCM is A+ awesome. :)

-Allen
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Post subject: Re: Cheers to Bravo Company, Jeers to RGuns
Post Posted: Tue Jul 16, 2013 11:38 pm
can't say i've ever heard anything good about rguns... BCM on the other hand, ...has a pretty good reputation..

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Post subject: Re: Cheers to Bravo Company, Jeers to RGuns
Post Posted: Wed Jul 17, 2013 8:41 am
Thanks for the review, always good to know about how companies do business. I can't stand when companies play games like that! I have never ordered firearms parts from some of the "smaller guys" on the 'net because I worry about the exact type of hassle you described. I stick with Midway USA, Brownells & Natchez, becuase they are low-hassel, decent prices & generally, customer oriented. Midway USA in particular has great customer service in my experience, and their sale prices are competitive.

My buddy has an RGuns upper and it seems to be a fine rifle; but he got it well before all this nonsense. Some companies just couln't keep up, but instead of turning away your business they put you on infinate backorder.

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Post subject: Re: Cheers to Bravo Company, Jeers to RGuns
Post Posted: Wed Jul 17, 2013 10:22 am
I completed the build last night, I hope to take it out and zero it on Sunday. Everything went together smoothly. I only nicked the finish on the lower once. There is a little more play between the upper and lower than I would like, but I don't think it will be a problem.

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Post subject: Re: Cheers to Bravo Company, Jeers to RGuns
Post Posted: Wed Jul 17, 2013 2:39 pm
That's great! --- We're standing by for the range report! 8)

US NAVY VETERAN
Navy Qualified Tactical Action Officer
Navy Qualified Sharpshooter (Pistol, Rifle)
NRA Basic Pistol Instructor

"Vigilia aeterna est pretium libertatis"
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Post subject: Re: Cheers to Bravo Company, Jeers to RGuns
Post Posted: Sat Aug 03, 2013 10:35 am
Sorry to hear about your troubles but not surprised hearing it was from RGuns.
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Post subject: Re: Cheers to Bravo Company, Jeers to RGuns
Post Posted: Sun Aug 18, 2013 4:32 pm
Par for the course with BCM - amazing to work with
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